Your First Visit to Aspira TCM — Everything You Need to Know
From booking to treatment, five simple steps for a confident start
We understand that your first visit to a TCM clinic can raise many questions — what is the process like? Will it hurt? How much does it cost? This guide answers all your questions so you can walk in with confidence.
Your Visit in 5 Simple Steps
The entire first consultation takes about 45-60 minutes. Here is what to expect at each step:
Book via WhatsApp
Send us a WhatsApp message with a brief description of your symptoms, and our reception team will recommend a suitable practitioner and time slot. You can also call us at 9679 2293. The booking process usually takes less than 5 minutes.
Arrive at the Clinic
Aspira TCM is located in Lai Chi Kok, just a 3-minute walk from Lai Chi Kok MTR station. Upon arrival, our reception team will help you fill out a simple health questionnaire covering your basic information, medical history, and current concerns. We suggest arriving 10 minutes early to complete registration.
Consultation with Your Practitioner
Your practitioner will discuss your symptoms, medical history, and lifestyle in detail, then perform the traditional Four Examinations — observing your complexion and tongue, listening to your voice, asking detailed questions, and taking your pulse. This takes about 15-20 minutes. Feel free to share as much detail as possible — the more information, the more accurate the diagnosis.
AI-Assisted Analysis
Aspira TCM is the first TCM clinic in Hong Kong to integrate an AI-assisted diagnostic system. After the Four Examinations, the AI system analyses your constitutional data against an extensive TCM literature database to provide diagnostic references. This does not replace the practitioner's judgement — it adds an extra layer of confidence to ensure a more precise treatment plan.
Your Personalised Treatment Plan
Combining the Four Examinations and AI analysis, your practitioner will create a personalised treatment plan. They will clearly explain your diagnosis, recommended treatment methods (herbal medicine, acupuncture, tui na, etc.), estimated number of sessions, and fees. You are welcome to ask questions at any time — we believe open communication is the first step to effective treatment.
Pre-Visit Checklist
A little preparation goes a long way for a smooth first visit:
Wear Loose Clothing
Loose-fitting clothes allow easier access for acupuncture or tui na and keep you comfortable throughout the session.
Bring Your ID
We need to verify your identity for first-time registration and to set up your personal health record.
Bring Medical Reports
If you have blood test results, X-rays, or other medical reports, please bring them along. They help our practitioner gain a fuller picture of your health.
List Your Current Medications
Include Western medications, supplements, and vitamins. Our practitioner needs to know what you are taking to avoid potential interactions.
Eat 30 Minutes Before Your Visit
An empty stomach or a very full one can affect pulse accuracy. Have a light meal 30 minutes before your appointment and avoid coffee or strong tea.
Minimal Makeup for Facial Acupuncture
If you have booked a cosmetic acupuncture session, please come with minimal or no makeup so the practitioner can observe your facial meridians and apply needles effectively.
Frequently Asked Questions
Transparent Pricing, Peace of Mind
We believe transparent pricing builds trust. All services at Aspira TCM are clearly priced, with consultation fees and medication costs listed separately. Factors that affect cost include: treatment type (herbal medicine, acupuncture, tui na, etc.), number of days of medication, and whether specialty herbs are required. Your practitioner will explain all expected costs before treatment begins, so you are fully informed.
View Full Price ListReady to Book?
If you have any questions, feel free to WhatsApp us anytime. No upfront payment required — our reception team will arrange the most suitable practitioner and time slot for you.
Book now and start your health journey
Limited slots available today
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